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ID Card Eligibility Adding a Family Member CAC Pin Reset Locations


DEERS / ID CARDS

The mission of the DEERS/ID Cards section is to ensure enrollment of all eligible DoD beneficiaries in the Defense Enrollment Eligibility Reporting System (DEERS) and to provide Common Access Card (CAC) issuance to Non-Personnel Services Delivery Redesign (Non-PSDR) Soldiers, Retirees and their family members as well as to Federal Civilian Employees, Contract Employees and all other DoD Uniformed Services beneficiaries.

Per FORSCOM and IMCOM OPORD, Personnel Services Delivery Redesign (PSDR) Brigades and Special Troops Battalion S-1 Sections are required to provide DEERS/RAPIDS updates, PIN resets, and CAC production support to all assigned/attached service members.

ID Card RAPIDS Appointment Scheduler. This is a web based application that is available to all Military Personnel, Retirees, Family Members and DoD Employees for the convenience of scheduling an appointment online. Visit the site at: https://rapids-appointments.dmdc.osd.mil/.

Lewis Appointments can be made here.
Appointments are required in order to be
serviced at this location.
McChord Appointments can be made here.
McChord accepts both walk-ins and appointments.

 

CONTACT INFORMATION

JBLM (Lewis) Hours of Operation
Monday-Wednesday .... 0730-1530
Thursday.................... 0830-1530
Friday........................ 0730-1530
 
JBLM (McChord) Hours of Operation
Monday-Friday .... 0900-1600
JBLM (Lewis) Customer Service
253-967-5065 or DSN: 357-5065
Fax: 253-967-5788
 
JBLM (McChord) Customer Service
253-982-9646 or DSN: 382-9646
Fax: 253-982-6446
 
JBLM (Lewis) Location / Mailing Address
JBLM Lewis Main, DHR MPD ID/DEERS
Bldg 2140 Liggett Ave, Waller Hall, Room 101
Joint Base Lewis-McChord, WA 98433
 
JBLM (McChord) Location / Mailing Address
Bldg 100 Col Joe Jackson Blvd, Suite 1001K
McChord AFB, WA 98438
Both locations will be closed on all Federal Holidays, including DONSAs (Day Of No Scheduled Activities) in conjunction with Independece Day, Thanksgiving, Christmas and New Years Day, i.e. Fourth of July Weekend, Thanksgiving Weekend, Christmas Eve and New Years Eve. For all other DONSAs, ID Card/DEERS will continue to remain open.

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Page Last Updated: 31 Mar 2014
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