DEERS / ID CARDS
The mission of the DEERS/ID Cards section is to ensure enrollment of all eligible
DoD beneficiaries in the Defense Enrollment Eligibility Reporting System (DEERS)
and to provide Common Access Card (CAC) issuance to Non-Personnel Services
Delivery Redesign (Non-PSDR) Soldiers, Retirees and their family members as well as
to Federal Civilian Employees, Contract Employees and
all other DoD Uniformed Services beneficiaries.
Per FORSCOM and IMCOM OPORD, Personnel Services Delivery Redesign
(PSDR) Brigades and Special Troops Battalion S-1 Sections are
required to provide DEERS/RAPIDS updates, PIN resets, and CAC
production support to all assigned/attached service members.
ID Card RAPIDS Appointment Scheduler.
This is a web based application that is available to all Military Personnel, Retirees,
and DoD Employees for the convenience of scheduling an appointment online. Visit the site at:
Lewis Appointments can be made
Appointments are required in order to be
serviced at this location.
McChord Appointments can be made
McChord accepts both walk-ins and appointments.
JBLM (Lewis) Hours of Operation
Monday-Wednesday .... 0730-1530
JBLM (McChord) Hours of Operation
Monday-Friday .... 0900-1600
JBLM (Lewis) Customer Service
253-477-4282 or DSN: 677-4282
JBLM (McChord) Customer Service
or DSN: 382-9646
JBLM (Lewis) Location / Mailing Address
JBLM Lewis Main, DHR MPD ID/DEERS
Bldg 2140 Liggett Ave, Waller Hall, Room 101
Joint Base Lewis-McChord, WA 98433
JBLM (McChord) Location / Mailing Address
Bldg 100 Col Joe Jackson Blvd, Suite 1001K
McChord AFB, WA 98438
Both locations will be closed on all
Federal Holidays, including DONSAs (Day Of
No Scheduled Activities) in conjunction with Independece
Day, Thanksgiving, Christmas and New Years Day, i.e. Fourth
of July Weekend, Thanksgiving Weekend, Christmas Eve and New
Years Eve. For all other DONSAs, ID Card/DEERS will
continue to remain open.