JPPSO Northwest JPPSO Northwest JPPSO Northwest

 
AKO Website
 
 
 
 

 

                 JPPSO NORTHWEST

         World-Class Service For World-Class Customers!!

HOME PAGE


Hello and Welcome to Joint Base Lewis - McChord

 

The Joint Personal Property Shipping Office Northwest (JPPSO NW) is a joint staffed DoD activity that is committed to providing superior quality traffic management services for the acquisition of transportation services for the movement and storage of personal property.

JPPSO NW provides traffic management services related to personal property/household goods (HHGs) shipments initiated by service members or DoD civilians through an online system called the Defense Personal Property System (DPS). Customers initiate their shipment via DPS, and complete required individual counseling and entitlement queries through their supporting installation’s Personal Property Processing Office (PPPO)/Counseling Office. On the left side of this web page, you will find a link to the list of the PPPOs that JPPSO NW services. If you need assistance in initiating a personal property action or have entitlement questions, please contact the PPPO/Counseling Office closest to you and speak with a counselor.

 Installations currently served include Joint Base Lewis - McChord WA, Yakima Training Center WA, Fort Leavenworth KS, Fort Greely AK, Fort Wainwright AK and Fort Sill OK. U.S. Coast Guard Stations: Portland OR, Warrenton OR, Astoria OR, Coos Bay OR, North Bend OR. Support is provided on a common service, non-reimbursable basis. However, in the near future; JPPSO Northwest’s area of responsibility will also include areas of Fort Riley KS, Fort Leonard Wood MO and FISC Puget Sound WA.

As the Director, I understand the importance of meeting your personal property shipment needs. My staff will make every effort to ensure your personal property shipment is handled professionally with all the courtesy you deserve as a valued customer. On this web site, you will find information to facilitate your storage, outbound, or inbound shipment. If you have any questions that the website does not answer, please feel free to contact our Customer Service Center at 253-967-5093 or 1-800-521-9959.

We receive over a half-million calls per year, and during the Peak Season (April - September); we are not able to handle the volume of calls or E-mails in a timely or adequate manner, therefore;  I encourage you to visit the Defense Personal Property System (DPS) Portal, www.move.mil; to make arrangements for your move.

Again, welcome to Joint Base Lewis - McChord and good luck in your new assignment!

"Semper Fidelis"

Arthur S. Dearen
Director
JPPSO Northwest

 

Hours of Operation:
Monday - Friday    0730 - 1500 Closed on Federal Holidays
       

NOTE:  If you have problems with a move in progress, please call the JPPSO Northwest Quality Assurance Division at 253-967-5093, any time from Monday - Friday from 0730-1600, except on Federal Holidays.

 


 
JPPSO NORTHWEST
Customer Evaluation Survey:

Interactive
Customer
Evaluation

Please take a minute to complete this evaluation so we can better serve "YOU"

 


 

This website is a production of the JPPSO Northwest Web Team.
Please report any problems with this website to the Webmaster

U.S. Army | Joint Base Lewis - McChord | JBLM Info | Security and Privacy Notice

This site contains Official Government Information
Page Last updated: 08 July, 2016

This page is best viewed at a screen resolution of 1024 x 768 pixels or higher


 

   

     
 

JPPSO NORTHWEST MESSAGE BOARD

Welcome to the

JPPSO Northwest

website

>>>CURRENT EVENTS<<<

JPPSO NW provides traffic management services related to personal property/household goods (HHGs) shipments initiated by service members or DoD civilians through an online system called the Defense Personal Property System (DPS).

Customers initiate their shipment via DPS, and complete required individual counseling and entitlement queries through their supporting installation’s Personal Property Processing Office (PPPO)/Counseling Office.

If you need assistance in initiating a personal property action or have entitlement questions, please contact the PPPO/Counseling Office closest to you and speak with a counselor.

Thank you for your consideration and opportunity to serve you.

"Semper Fidelis"

Director
JPPSO Lewis - McChord

Please visit the new DoD Household Goods Portal:

http://www.move.mil
 

 

 

   
  House
 
Boxes
 
Household Moving Truck
 
Cargo Ship
 
Cargo Airplane
   
 
 
   
 

 

Move to Top of Page