DPFR Military Personnel Banner


The mission of the DEERS/ID Cards section is to ensure enrollment of all eligible DoD beneficiaries in the Defense Enrollment Eligibility Reporting System (DEERS) and to provide Common Access Card (CAC) issuance to Non-Personnel Services Delivery Redesign (Non-PSDR) Soldiers, Retirees and their family members as well as to Federal Civilian Employees, Contract Employees and all other DoD Uniformed Services beneficiaries.

Soldiers belonging to PSDR Units. Per FORSCOM and IMCOM OPORD, Personnel Services Delivery Redesign (PSDR) Brigades and Special Troops Battalion S-1 Sections are required to provide DEERS/RAPIDS updates, PIN resets, and CAC production support to all assigned and attached service members.

ID Card RAPIDS Appointment Scheduler. This is a web based application that is available to all Military Personnel, Retirees, Family Members and DoD Employees for the convenience of scheduling an appointment online. Visit the site at: https://rapids-appointments.dmdc.osd.mil/.

Lewis Appointments can be made here.
Appointments are required in order to be
serviced at this location.
McChord Appointments can be made here.
McChord accepts both walk-ins and appointments.



JBLM (Lewis) Hours of Operation
Monday-Friday...................... 0800-1530 PST
JBLM (McChord) Hours of Operation
Monday-Friday ......................... 0900-1600 PST
JBLM (Lewis) Customer Service
Fax: 253-967-5788
JBLM (McChord) Customer Service
Fax: 253-982-6446
JBLM (Lewis) Location / Mailing Address
Bldg 2140 Liggett Ave, Waller Hall, Room 101
Joint Base Lewis-McChord, WA 98433
JBLM (McChord) Location / Mailing Address
Bldg 100 Col Joe Jackson Blvd, Suite 1001K
McChord AFB, WA 98438
Both locations will be closed on all Federal Holidays, including DONSAs (Day Of No Scheduled Activities) in conjunction with Independence Day, Thanksgiving, Christmas, and New Years Day, i.e. Fourth of July Weekend, Thanksgiving Weekend, Christmas Eve, and New Years Eve. For all other DONSAs, ID Card/DEERS will continue to remain open.


Home  |  Contact Us  |  Joint Base Lewis - McChord Home  |  Privacy and Security Notice  |  External Link Disclaimer  |  Email Webmaster  |  Site Map

Page Last Updated: 12 Sep 2018
This site is best viewed at a screen resolution of 1024 x 768.
U.S. Army Joint Base Lewis - McChord  |  This website contains official government information.